We are all familiar with the Scanning Code of Practice (example of how we got a turkey for 26 cents 2 years ago!
The Scanning Code of Practice is a voluntary code that nearly every major retailer in Canada adheres to. It promises the customer accurate price scanning at the register on all UPC scanned or Price Look Up (PLU) merchandise. If an item scans in at a price higher than the shelf price the customer gets it for free (or $10 off if the item is more than $10).
I read this post on Consumerist today about grocery price accuracy in California.
A new investigation of various inspection records found that customers are overcharged on 1 out of 50 items purchased at a Safeway or Safeway-owned store (including Vons, Dominick’s Finer Foods, Randall’s and Tom Thumb).
Safeway counters that this rate of overcharges is “squarely within industry norms,” and cites the California Dept. of Food & Agriculture’s 2011 Statewide Price Verification Survey. Indeed, that survey [PDF] did find a statewide average of 1.97% in overcharges for all the retail businesses surveyed. Grocery stores demonstrated a slightly higher rate (2.15%) but still close to the 1-in-50 number CBS 5 found for Safeway.
I think that generally in Canada that the accuracy rate is about the same.
I haven’t used the Scanning Code of Practice for sometime but can any of our readers like to comment on what do you think about the accuracy of prices at grocery stores in Canada?
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